Posting Date: 10/14/2022

Compensation: $21/hour
Dates of Employment: 12/12/2022 - 9/8/2023
Location: 101 W 24th Street Baltimore, MD 21218
Direct Supervisor: YouthWorks Program Coordinator

About City of Baltimore, Mayor’s Office of Employment Development:

The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers in order to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city! To us, economic justice means creating an equitable workforce system for all residents – especially those who have been generationally and systemically disadvantaged – one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential and all employers have the human resources to grow and prosper – a workforce system that works.

Baltimore YouthWorks Summer Jobs Program is one of the largest summer jobs initiatives in the nation. For the past 5 years, the goal has been to offer 8,000 City youth an opportunity to work and earn wages during the summer months. Built on the unspoken expected reality that a large percentage of black and brown youth would have unequal access to a summer job because of structural and institutional racism, YouthWorks prioritizes those most impacted – youth receiving public assistance, low wage families and youth connected to the Department of Juvenile Service.

Position Overview:
This is a service delivery position where work duties involve direct management of a YouthWorks unit comprised of approximately 30-50 worksites employing 500-700 youth. Assignments are carried out in accordance with Baltimore City (COB) and the Mayor’s Office of Employment Development (MOED) - Youth Services Division procedures and policies. Work is performed under supervision of a MOED administrative superior.

Essential Duties and Responsibilities:
Management of day-to-day operations of a YouthWorks Unit
• Manage unit staff consisting of Unit Clerks and Field Monitors
• Re-assign work of absent staff and/or complete work as needed
• Lead and assist with staff trainings and meetings

Worksite Development & Management
• Review and approve worksite application, work plan, and job description
• Relay operational policies and procedures to program partners
• Resolve, document, and file all youth and worksite concerns and challenges
• Identify and recruit quality virtual and in-person worksites and conduct worksite visits as necessary.

Youth Payroll & Timesheets
• Supervise and facilitate the processing of youth time and payroll
• Confirm and verify hours worked for youth in assigned unit
• Investigate and resolve payroll issues

Coordinate and manage the youth registration process
• Assist youth with completing YW application and required documents
• Ensure youth participant efolders meet audit guidelines
• Assign youth to worksites

Other duties
• Generate correspondence to worksites, youth and parents; along with internal routine reports
• Assist with coordination of YW program events
• Represent the Agency and customer service philosophy, policy and procedures with the utmost integrity
• Perform other related work assignments as directed

Knowledge, Skills and Abilities:
• Solid ability to operate Microsoft Office software and Google Suite
• Proficiency in virtual communications platforms (ie. Zoom, Google Meets and Microsoft teams, etc)
• Ability to speak and converse with multiple sized audiences either in-person or virtually as applicable
• Solid data entry ability
• Solid time management skills to effectively manage multiple priorities
• Solid verbal and written communication skills
• Analytical skills, adapting readily to changing priorities, detail orientated and ability to maintain confidentiality.
• Solid skills to quickly evaluate service delivery issues and identify resolution
• Must be willing to use your personal computer equipment and personal phone equipment as applicable and when required
• Must have a valid, unexpired Maryland driver’s license
• Must be willing to use personal vehicle for the completion of assigned duties as needed

Minimum Required Education and Experience:
• Three years experience working in human services field with youth programs.
• One-year supervisory experience.

Additional Requirements:
• Access to a computer or laptop with a microphone and camera and high-speed internet capabilities
• Ability to pass a mandatory criminal background, fingerprinting, plus drug and alcohol screening
• Ability to work onsite/ in-person
• Must be flexible to work 2-3 Saturdays in March
• Standard work schedule for this position is 8:30am to 4:30pm