Hire Up is a paid work experience opportunity.

• 6 months, with paid job readiness training
• Includes supportive services and job placement assistance
• Work with city agencies and nonprofit organizations

MOED & The Baltimore City Chamber of Commerce

The Baltimore City Chamber of Commerce is thrilled to participate in the Mayor’s Office of Employment Development’s Hire Up program. This collaboration presents a chance to acquire crucial entry-level administrative and business support skills within a community-focused organization. Each temporary position spans six months, and provides a valuable platform for personal and professional growth – while helping to build Baltimore City’s small business community! Apply now to be part of this enriching experience.

About Us

The mission of the Baltimore City Chamber of Commerce is to energize small business and economic development. Rooted in the fundamental principles of collaboration, inclusivity, and education, we are dedicated to fostering innovation, creating a thriving entrepreneurial landscape, and propelling the continuous growth of our member organizations and surrounding neighborhoods.

Job Summary

Embark on a meaningful journey as an entry-level Membership Assistant at the Chamber! This role is designed for individuals eager to contribute to our mission by providing exceptional support in processing information, engaging with members, and aiding in the execution of various programs and events.

Environment: Remote for general support; in-person, evenings for Chamber events (3-4 events per month)

Responsibilities:

• Membership Processing:
  • Efficiently process membership applications, renewals, and terminations with a focus on accuracy and timeliness
• Member Services:
  • Serve as the primary point of contact for member inquiries, delivering exceptional service through phone, email, and in-person interactions
• Database Management:
  • Maintain and update membership records in our database, ensuring data integrity and confidentiality
• Membership Events:
  • Assist in organizing and executing membership drives, events, and programs to enhance member engagement and retention
• Collaboration with Marketing:
  • Work closely with the marketing and communications team to keep the InfoHub up-to-date
  • Assist in creating member-focused newsletters and communications
• Reporting
  • Generate and distribute regular reports on membership statistics and trends to support strategic decision-making
• Feedback Mechanisms:
  • Coordinate member surveys to assess satisfaction and identify improvement opportunities
• Administrative Support:
  • Provide administrative support to the membership department, including scheduling meetings, preparing correspondence, and handling related tasks as needed.

Qualifications

• Strong attention to detail and organizational skills
• Exceptional communication and customer service abilities
• Basic understanding of database management
• Enthusiastic team player with a passion for nonprofit work

Learning Opportunities

This entry-level position offers opportunities to contribute to our mission and develop valuable skills in membership management.

How to Apply

If you are passionate about building small business and eager to start your career in membership management, please submit your application here.

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The Baltimore City Chamber of Commerce is an equal-opportunity employer and encourages candidates of all backgrounds to apply.