About City of Baltimore, Mayor’s Office of Employment Development:

The Data Analyst is responsible for the research and collection of project-related data, and the development of an analytic approach for tracking workforce program progress and outcome measures and supports MOED with the understanding of how internal agency workforce programs are performing. Specifically, the Data Analyst is responsible for conducting analysis related to planning, implementation, monitoring, and evaluation of workforce development programs throughout the agency. MOED is seeking a detail oriented, critical thinker who appreciates the value of good data in helping an organization meet its mission.

This position is a team member of the Participant Evaluation and Data Support Unit within MOED and will support the data analysis needs across the agency including compiling performance results. MOED is working with public and private partners to provide Baltimore City residents with occupational training opportunities, job readiness activities and services to businesses through a myriad of funding including the Workforce Innovation and Opportunity Act (WIOA). While MOED provides services to all Baltimore City residents and employers, we will prioritize unemployed and underemployed residents and particularly our most disadvantaged jobseekers, including returning citizens, opportunity youth, and public assistance recipients. The successful candidate will deliver timely, accurate, and relevant data analysis and support MOED’s mission and vision.

Essential Duties and Responsibilities

  • • Compile and analyze workforce programming and support service data to track program activity and evaluate program performance using appropriate analytic software
  • • Update, implement, and maintain procedures for replicating analytic products.
  • • Support implementation efforts through database development, conducting baseline analyses, and creating ongoing reporting frameworks.
  • • Develop and adapt performance management frameworks that outline goals, objectives and metrics
  • • Create well-crafted data products –data visualizations, memos, dashboards, presentations, detailed statistical reports- that communicate program performance and recommendations for improvement to non-technical audiences
  • • Develop systems to manually and automatically review and clean line-level data for accuracy and communicate discrepancies directly to program staff
  • • Independently design, document and carry out internal evaluation projects and monitor evaluation projects conducted by external monitors
  • • Develop queries to extract date from different sources including transactional applications, local and regional labor market and demographic data sources
  • • Complete other activities as assigned to meet reporting, data analysis, and evaluation needs of MOED and its internal and external stakeholders
  • • Apply a racial equity lens to data analysis and evaluation projects

Knowledge, Skills, Abilities

  • • Strong organizational and project management skills
  • • Analytical skills required to review complex reports, evaluate and interpret data, and make programmatic and strategic recommendations based on evaluation
  • • Ability to research, compile, and write complex narrative and statistical reports
  • • Ability to analyze data and interpret findings in a manner that is meaningful for program and policy decision-making
  • • Ability to conduct and process multiple assignments simultaneously
  • • Proficiency in a statistical package (R) and/or a data visualization tool (like Power BI). Exceptional Microsoft Excel proficiency will also be considered. Experience with a mapping program (such as ArcGIS) is a plus.
  • • Ability to create well-crafted data products -- data visualizations, memos, dashboards, reports presentations -- that communicate findings to technical and non-technical audiences, including city and state government partners, workforce system partners, community groups, and residents
  • • Ability to communicate effectively with people throughout the agency, workgroup team members, and community/ business groups
  • • Must be computer literate and familiar with word processing and spreadsheets. Knowledge of Microsoft Office 365 and Teams is a plus
  • • Knowledge of the workforce development field

Minimum Required Education and Experience:

  • Requirements: Completion of a Bachelor’s Degree program at an accredited college or university with major course work in social science or other programs providing knowledge and abilities in statistics and research methodology and at least three years of experience performing statistical analysis, including documented experience in conducting analysis and summarizing findings and conclusions in both verbal and written form
  • Equivalencies: Graduation from an accredited high school or possession of a GED certificate and five years of experience in performing human service work, including three years of performance management/ data analytics, or an equivalent combination of education and experience

Salary: Mid 60's to Low 70's

City of Baltimore, Mayor’s Office of Employment Development is an Equal Opportunity Employer and Service Provider