Posting Date: September 20, 2022

Classification: Grant Services Specialist II (GSSII)

Salary Range: $45,000-$50,000

Status: Temporary Benefits Eligible - Funding for this position is expected to last through 6/30/2026

Location: Hybrid (telework and onsite per operational needs)

About City of Baltimore, Mayor’s Office of Employment Development:

The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers in order to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city! To us, economic justice means creating an equitable workforce system for all residents – especially those who have been generationally and systemically disadvantaged – one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential and all employers have the human resources to grow and prosper – a workforce system that works.

Position Overview:

This position is part of Baltimore City’s COVID-19 employment recovery strategy, which is funded through the American Rescue Plan Act. The Mayor’s Office of Employment Development (MOED) is working with public and private partners to provide occupational training, apprenticeships, subsidized work, supportive services, transportation assistance, and small business subsidies to city residents and small businesses negatively impacted by the coronavirus pandemic. We will prioritize unemployed and underemployed residents and particularly our most disadvantaged jobseekers, including returning citizens, opportunity youth, and public assistance recipients. These programs will increase access to opportunity, promote local job growth, support low-income households, benefit historically underinvested neighborhoods, and create wealth in communities of color. They will also help the city become cleaner, safer, and more welcoming.

The role of the Mobile Career Navigator’s (MCN) is to travel to community-based organizations and outreach events, representing the agency to offer onsite workforce services to residents. The MCN will establish partnerships with organizations and other stakeholders to deliver critical services. The MCN will provide a variety of supportive employment services designed to enhance participants' employability at various locations throughout Baltimore City. Services include a combination of the following activities: case management, counseling, and assessment, employability development planning, motivational and world of work workshops, job development and placement.

The MCN will have access to a city-owned vehicle to provide these services

Essential Duties and Responsibilities

  • Provide one-on-one career development services including coaching, mentoring and training, both in an office setting and in the community.
  • Assess customers to determine employment needs, skills and abilities and develop employment or skills upgrade training plan based on customer need.
  • Screen and identify support service needs and refer customer utilizing Unite Us care coordination technology. Maintain progress/attainment of support services needed in Unite Us.
  • Assist customers with Maryland Workforce Exchange (MWE) registration, creating a resume and completing/submitting job applications.
  • Enter/maintain data and service activities in MWE case files; case notes, training enrollments, completions, and measurable skills gains, job placements, and retention activities.
  • Recruit and screen customer for eligibility and enrollment in skills training based on legislative funding and refer to training providers and/or One-Stop Career Development Facilitator.
  • Develop and maintain good working relationships with the community. Conduct outreach and aggressively promote services and initiatives throughout the communities.
  • Perform other duties as required.

Knowledge, Skills and Abilities

  • Knowledge of the goals, objectives, procedures and practices involved in employment, testing, interviewing, workshop development and counseling.
  • Knowledge of the demographics of the client population.
  • Knowledge of labor market needs and employment practices.
  • Knowledge of personal computer with word processing, spreadsheet and database applications.
  • Knowledge of tools used to assess customers’ employment needs and ability to use such tools effectively.
  • Knowledge of community resources related to employment and barrier removal.
  • Knowledge of and ability to explain agency programs and services.
  • Ability to identify and relate employer needs to programs and customers.
  • Ability to interpret, apply and explain laws, regulations and policies governing agency programs.
  • Ability to communicate effectively both orally and in writing and to analyze written reports and materials.
  • Ability to establish and maintain effective working relationships with customers, partners, businesses, associates, and the general public.
  • Ability to drive an automotive vehicle in a safe and courteous manner.
  • Ability to satisfactorily complete certification courses as Baltimore City vehicle operator.

Minimum Required Education and Experience

      • Graduation from an accredited high school or possession of a GED certificate and
      • Five years of experience in performing human service work, including three years working with community organizations.
      • A valid Maryland Class A or B Commercial license as acceptable to the Office of Risk Management.
        • One year of driving experience without any violations.
        • Must possess a valid driver's license with no more than three points on record. A copy of a driving record that is no more than three days old at time of interview.
        • Must be able to work evenings and weekends.
        • Bi-Lingual (Spanish)