Posting Date: August 3, 2022

Number of Openings: 1

Classification: Human Services

Salary Range: $45,000/ annually

Status: Full-Time (12:00pm-8:00pm)

Location: 1510 W Lafayette Ave, Baltimore, MD 21217


Position Overview:

The Westside YO! Pre-Adjudication Coordination and Training (PACT) Program Career Navigator's work involves coordination of all services between job seekers, training providers and employers.


Essential Duties and Responsibilities:

  • Maintains updated information on programs and services available for in–school students.
  • Assists client / customer to navigate through educational and employment resources in the Baltimore metropolitan area.
  • Aggressively promotes program services and initiatives throughout the community using all forms of media, including electronic mechanisms, bulletin boards, newsletters, posters, etc.
  • Provides comprehensive case management and conducts individual and group assessment sessions with assigned program participants.
  • Assist in assigned caseloads transition to post-secondary education and/or regular full-time or part-time employment or training.
  • Determines eligibility for the program explains study to candidates and secures written consent for program participation.
  • Enrolls participants in the Maryland Workforce Exchange (MWE) System or other data tracking systems as designated by the grant.
  • Maintains updated case notes on clients / customers.
  • Works closely with participants while enrolled in school and instructs participants in 21st Century Job Readiness Curriculum.
  • Develops and maintains good working relationships with all grant partners, the community college, the evaluators and the Mayor’s Office of Employment Development (MOED) team members.
  • Performs outreach activities to generate job opportunities for clients / customers; schedule interviews and follows up with client / customers and the employer to obtain outcomes.
  • Demonstrated experience in coordinating leadership development activities for young adults.
  • Provide technical assistance as needed to selected program providers.
  • Facilitate accomplishments of major partnership proposal goals.
  • Develop and maintain training plans for each client/ customer participating in the designated program.
  • Facilitates the development/implementation of follow-up services for program participants on assigned caseload.
  • Assist with the agency community outreach team to engage and connect Baltimore City residents to workforce services.
  • Submits written reports as requested by supervisor on time.
  • Assist students with connection to unsubsidized employment
  • Performs other duties as required.

Knowledge, Skills and Abilities:

  • • Knowledge of the economic, cultural and social characteristics of the area.
  • • Ability to assess employment readiness of participant job seekers.
  • • Ability to work as a member of a team to assure project completion.
  • • Ability to prioritize and organize multiple tasks in order to meet deadlines.
  • • Ability to communicate with private sector employers regarding workforce needs.
  • • Ability to maintain effective working relationships with client/ customers, partner personnel, program associates, and the general public.
  • • Ability to express ideas, and follow directions, both orally and in writing.
  • • Ability to maintain confidentiality.
  • • Strong presentation skills.
  • • Ability to administer and interpret educational and career aptitude assessments a plus.
  • • Knowledge of counseling methodology preferred.
  • • Ability to analyze statistical reports.
  • • Ability to apply research methodology to local community programs.
  • • Must be computer literate and possess an intermediate skill in word processing, spreadsheet, and database applications. (I.e. MS Word, Excel, Access, etc.). Internet & email accounts, various computerized tutorials and computer job search tools.

Minimum Required Education and Experience:

  • • Three years of experience providing supportive services or experience working with the employer community.
  • • Or, any equivalent combination of acceptable education and experience.

Special Requirements:

  • • Availability to work evenings and weekends as required.
  • • Criminal Background Investigation.