Posting Date: January 3, 2023

Compensation: $19.00/hr.

Dates of Employment:

1st Start Date: March 13, 2023 - August 11, 2023

2nd Start Date: June 23, 2023 - August 11, 2023

Location: On-site ~ at 101 West 24th Street Baltimore, Maryland 21218

May be telework eligible after initial (90) days of work.

About City of Baltimore, Mayor’s Office of Employment Development:

The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers in order to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city! To us, economic justice means creating an equitable workforce system for all residents – especially those who have been generationally and systemically disadvantaged – one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential and all employers have the human resources to grow and prosper – a workforce system that works.

Baltimore YouthWorks Summer Jobs Program is one of the largest summer jobs initiatives in the nation. For the past 5 years, the goal has been to offer 8,000 City youth an opportunity to work and earn wages during the summer months. Built on the unspoken expected reality that a large percentage of black and brown youth would have unequal access to a summer job because of structural and institutional racism, YouthWorks prioritizes those most impacted – youth receiving public assistance, low wage families and youth connected to the Department of Juvenile Service.

Position Overview:

This is a customer development position, which is an approach to working with young people between the ages of 16 to 21 years of age defines goals (outcomes) based on capacity, strengths and developmental needs of YouthWorks Private Sector (YWPS) participants. Work involves assisting YouthWorks Private Sector participants with retention skills; placement coordination and follow-up after placement. Field Monitors will be assigned to each hiring organization’s employers to answer questions and serve as a direct link to the YouthWorks program. Selected candidates will also visit the worksites to provide encouragement and support to YouthWorks participants to ensure a positive work experience. And communicate with and serve as the direct liaison with the employer from the YouthWorks program.

Essential Duties and Responsibilities:

  • Must be willing to use personal vehicle during summer youth temporary assignment for the completion of assigned duties on a daily basis as needed; mileage, parking and toll reimbursements with receipts applies.
  • Meet with Worksite Supervisors prior to start of the program to review policies, procedures, etc., and to ensure all program materials are available to the worksite supervisor and supporting staff. Performs as liaison between the summer YouthWorks office and employer worksites.
  • Establish and schedule weekly virtual and in-person visits with the Worksite Supervisors at least 2 to 3 each week.
  • Verifies youth information and conducts matching analysis to applicable positions recruited by YWPS staff.
  • Reviews daily attendance records for participants, and verifies, approves and submits youth timesheets into the YouthWorks system.
  • Provides individual youth and employer sessions to support job retention.
  • Supplies in-person and virtual worksites with all required forms and communications and advising of deadlines.
  • Completes the Worksite Activity Review Form (WARF) as part of the worksite and participant monitoring.
  • Must be willing to work a flexible schedule. Some evening and or Saturday work may be required.
  • Completes status change forms and requests as appropriate.
  • Resolves any worksite challenges under the direction of the Unit Supervisor; documenting all worksite issues on the WARF and applicable forms.
  • Review and approve timesheets for accuracy at the end of each pay period.
  • Visits with customers on-the-job, observes work habits and relationships, meets with supervisors, addresses any barriers to success, and encourages productivity and upward mobility.
  • Verify youth worker information is a match to and for the employer.
  • Ensure MTA Charm Cards are provided to in-person participants and ensures list on tracking tool and receipt/signature is on file; assist with youth training and troubleshooting for virtual Charm Card distributions.
  • Distribute enrollee checks and identification (ID) card and may assist with Charmcard distribution and training.
  • Meet as needed / requested with worksite supervisor to resolve enrollee problems and document all worksite issues, concerns or problems in Summer YouthWorks file folder.
  • Verifies youth proper placement and timesheets submission at each worksite.
  • Completes timesheet training with employers via virtual on in-person correspondence.
  • Perform other duties as assigned.

Knowledge, Skills and Abilities:

  • Must be willing to use personal vehicle during summer youth temporary assignment for the completion of assigned duties on a daily basis as needed.
  • Proficiency in various virtual communications platforms such as WebEx, Zoom, Google Meets and Microsoft teams.
  • Must be capable of completing data entry and search functions using agency, city and state software programs.

Minimum Required Education and Experience:

  • A Bachelor’s degree from an accredited college or university with major coursework in counseling, Social work, education, vocational rehabilitation, job development or related human service field.
  • Two years of related vocational or job rehabilitation experience.
  • Or, any equivalent combination of acceptable education and experience.

Additional Requirements:

  • Reliable transportation to travel to participant worksites.
  • Access to a computer or laptop with a microphone and camera and high-speed internet capabilities
  • Ability to pass a mandatory criminal background check and drug screen
  • Must be flexible to work mornings and Saturdays when directed
  • Standard work schedule for this position is Monday through Friday _08:30am_ to _04:30pm_
  • Some evening and weekend hours may be required.
  • Based on business needs this position may be telework eligible after (90) days.
  • As directed by Program Manager hours may occasionally change.